MyDawa
Founded
2016–2017
Location
Headquartered in Nairobi, Kenya, with expanding physical presence in Uganda following acquisitions and store roll-outs.
Funding (key rounds)
2023: Major raise of ~US$20M led by Alta Semper Capital (used for regional expansion and M&A).
2025: A subsequent round / strategic investment of ~US$9.6M (announced May 2025) with participation from IFU, Alta Semper, AAIC Investment, Creadev, and Ohara Pharmaceutical to scale pharmacies, AI and chronic-care services.
Overview
MYDAWA operates an integrated health platform that enables customers to order authenticated medicines and health products online, access professional consultations (telehealth), and visit walk-in pharmacies and labs in its physical network. The model aims to improve medicine authenticity, affordability and access across urban and underserved areas.
Core features & capabilities
E-commerce for medicines & health products: online ordering, prescription management, home delivery and click-and-collect.
Bricks-and-clicks network: owned and partnered physical pharmacies and clinics (expansion in Uganda via acquisitions).
Telehealth & professional consultations: online clinician access and digital triage.
Inventory & supply-chain tech / AI: plans to use AI for inventory optimization, demand forecasting and improved service delivery.
Chronic care programmes: tailored services to support long-term medication adherence and disease management.
Target market
Primary: Kenyan consumers (urban and peri-urban) seeking convenient, authenticated medicines and health services.
Expansion focus: East African markets (notably Uganda) with underserved populations who benefit from combined physical stores and digital services — including patients with chronic diseases who need reliable, recurring medication access.
Value proposition
Authenticity & trust: verified medicines and regulated pharmacy services that reduce counterfeit risk.
Convenience & access: same-day delivery, online consultations, and a growing network of physical pickup points and stores.
Integrated care & continuity: a single platform for purchase, consultation and chronic care support—improving adherence and clinical outcomes.
Dabafinance
Scalable hybrid model: combining tech-driven efficiencies (AI, inventory optimization) with physical presence to reach customers who need in-person services.